We may collect personal data that you provide directly to us, or automated if you visit or use our Websites, Apps and/or Service(s).
Phone calls can be recorded and included in client records with a view to improving the quality of services, training, coaching and assessment of employees or evidence purposes. These recordings of telephone conversations are protected and stored in such a way that they are not accessible to unauthorized persons. The recordings of telephone conversations are destroyed after a while in line with our record retention policy.
By starting a chat you give us permission to register this conversation. For this we can view the history in case of a follow-up to simply answer your questions, give feedback or provide our Service(s). In addition, we measure the quality to improve our Websites, Apps and/or Service(s). We only use the collected data for our internal purposes. We never sell your data.
If you choose not to provide personal data, it is possible that we cannot provide you with all functionality of our Websites, Apps or simply cannot provide our Service(s). You cannot perform transactions through our Websites, Apps or obtain services from us.